In late March/early April, My wife and I hired Alex and his team to pour a concrete patio for our backyard. We had a few companies bid for this project and Alex's bid came in at a significantly better value. My wife and I are extremely happy with how the patio came out. If I were basing this review solely on the concrete patio itself, it would be a 5-star review.
Your experience may vary; however, this was my experience.
Before any work would be done, Alex told me his crew would put down boards for the skid steer loader to drive over so that any damage to my grass would be minimal. However, no boards were put down and damage occurred to one of my underground irrigation lines. My backyard has a security camera set up, so I was able to see when the damage happened. Alex's crew fixed the damage to this irrigation line, but only after I sent Alex pictures and videos of the damage occurring.
Once the crew had finished pouring concrete, Alex did not stop by for a final walkthrough. So, I called and texted him about a couple of open items I wanted addressed before the project was finished. First item: When the crew had set my AC units down, the AC's flex conduit had pushed into the wet concrete leaving a small impression that needed to be patched. Second item: The crew had dug up my irrigation control wiring and poured concrete over it. While I would have preferred to have the wiring run through some conduit before concrete was poured over it, this was not the case. Previously, I had this control wiring running neatly along the side of my home before it went into the ground, so I asked if Alex could splice it and extend it so that the wiring lay neatly as it did before. Eventually, these items were addressed, but 3-4 weeks after Alex initially promised to do them.
Finally, upon starting up my irrigation system in May, I found that the other two zones had also been broken in the same fashion as the zone Alex's crew had repaired. Repairs were done to these other zones by my lawn service company, and I informed Alex that I had these repairs done. Alex offered to reimburse me 50% of the cost of the repairs; however, we were not able to settle on the reimbursement as the request was made for my wife and me not to post a review should we accept the reimbursement.
Again, overall, my wife and I are extremely happy with the concrete itself, but the lack of communication post-project led me to an overall 3-star experience. I can't recommend this company based on my experience.